Susan Michaud, Office Manager
Sue is a long-time and valued member of the practice, having been with Vanishing Veins from its prenatal days. She brings a wealth of experience to her job and has worked in the health care industry for over 20 years. Sue worked at several hospitals in the Connecticut/ Massachusetts region including Brockton Hospital, Goddard Hospital, St Francis Hospital and Manchester Hospital and has also managed Ichor, a clinical research facility. In 1990 she moved into the world of private medical offices and became the practice manager of Gastrocare, the offices of Bruce E. Stein, MD. Her obvious talents led to rapid advancement in this sphere and for 10 years she has been an office/practice manager. A hallmark of her approach is her compassionate understanding of the needs of patients. She has a combination of empathy and competence that is rare to find.
Eve Russell, CNA, Administrative Assistant
Eve has dedicated herself to patient care since her high school days. In 2001 she obtained her certification as a nurse's assistant and in 2002 became certified as a patient administrative assistant. In 2004, she joined the staff of one of the local physician's offices and in February of 2007 she joined Vanishing Veins. Hers is the friendly voice that frequently answers the phone and the friendly face that greets you when you enter our facility. With her selfless attitude she is a great listener and is always willing to go the extra mile for our clients.
